Politique d’expédition
At DailyForm, we understand that receiving an order smoothly is an important part of the shopping experience. Our Shipping Policy explains how orders for window-seat cushions, window-seat pillows, foam pads, and related products are prepared and shipped.
1. Free Shipping
DailyForm generally provides free shipping for qualifying orders.
However, orders with a merchandise subtotal of less than $10.00 USD will be charged a $5.99 USD shipping fee.
The applicable shipping charge, when required, will be displayed during checkout before the order is completed.
2. Order Processing
After an order is successfully submitted and payment has been authorized, the order enters our processing and fulfillment process.
Processing may include:
- Payment verification;
- Inventory confirmation;
- Product inspection;
- Picking and packing;
- Address verification;
- Shipping-label preparation;
- Handover to a shipping carrier.
Processing times may vary depending on inventory, order volume, holidays, weekends, weather, carrier conditions, and other operational circumstances.
3. Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Please carefully review:
- Recipient name;
- Street address;
- Apartment, suite, or unit number;
- City;
- State;
- ZIP code;
- Telephone number where requested.
DailyForm is not responsible for delays or additional costs caused by an incorrect or incomplete address supplied by the customer.
If you notice an address error immediately after placing an order, contact:
We will make reasonable efforts to correct the address before shipment, but an address change cannot be guaranteed once fulfillment has begun.
4. Delivery Times
Estimated delivery dates are estimates rather than guarantees.
Transit time may be affected by:
- Carrier capacity;
- Weather;
- Holidays;
- Natural disasters;
- Transportation disruptions;
- Address problems;
- Regional delivery conditions;
- Security or fraud screening;
- Unexpected fulfillment delays.
A tracking number may be provided when available.
5. Tracking
When tracking information is available, it may be provided through an order confirmation, shipping notification, customer account, or other communication.
Tracking information is generally supplied by the shipping carrier and may not update immediately after the package leaves our fulfillment process.
6. Packages Delayed in Transit
If tracking shows that a package is delayed, customers should allow the carrier reasonable time to complete delivery.
If a package remains substantially delayed, customers may contact DailyForm at:
We may investigate the shipment with the applicable carrier.
7. Lost Packages
If a carrier confirms that a package has been lost, DailyForm will review the circumstances and determine an appropriate resolution.
Depending on the circumstances, the resolution may include a replacement, refund, or other remedy.
Where tracking confirms delivery to the address supplied by the customer, additional investigation may be necessary before a replacement or refund is issued.
8. Damaged Packages
Customers should inspect packages after delivery.
If a product arrives damaged, please contact us promptly and provide:
- Order number;
- Description of the damage;
- Photographs of the package;
- Photographs of the product;
- Any relevant tracking information.
This information helps us determine whether the damage occurred during transportation, fulfillment, or another stage of delivery.
9. Product Compression During Shipping
Certain cushion and foam products may be packaged in a manner designed to reduce shipping volume.
As a result, customers may notice temporary compression, folds, or changes in shape immediately after opening.
Customers should follow any product-specific unpacking, positioning, and recovery instructions supplied with the product.
Minor temporary compression associated with ordinary transportation does not automatically constitute shipping damage.
10. Delivery to Apartments and Multi-Unit Buildings
For apartment buildings, condominiums, offices, and other multi-unit properties, customers should provide complete delivery instructions where the checkout system permits.
DailyForm cannot guarantee delivery to a specific room, floor, mailroom, reception desk, or individual location within a building unless such service has been expressly offered.
11. Weather and Extraordinary Events
Shipping may be delayed by circumstances outside our reasonable control, including:
- Severe weather;
- Flooding;
- Wildfires;
- Earthquakes;
- Transportation interruptions;
- Carrier strikes;
- Government restrictions;
- Public emergencies;
- Infrastructure failures;
- Other extraordinary events.
Such delays do not automatically constitute a breach of our obligations where performance is reasonably affected by circumstances outside our control.
12. Shipping Charges and Refunds
Where an order qualifies for free shipping, no standard shipping charge will be added.
For orders below $10.00, a $5.99 shipping charge applies.
Shipping charges may be treated separately from merchandise refunds where permitted by the applicable Return and Refund Policy and applicable law.
13. Shipping Restrictions
Certain products or destinations may be subject to carrier limitations or other legal restrictions.
If we cannot reasonably fulfill an order to the selected destination, we may contact the customer to discuss available options or cancel and refund the affected order as appropriate.
14. International Shipping
Unless a product page or checkout specifically states otherwise, this Shipping Policy is designed primarily for domestic U.S. fulfillment.
If international shipping is offered in the future, applicable customs charges, duties, taxes, brokerage charges, or import requirements may apply unless expressly stated otherwise.
15. Contact Information
DailyForm / Oakland Kids First
3700 E 12th St Ste 3
Oakland, CA 94601
United States
Contact Person: Wesley Wuane Winston
Email: [email protected]
Website: https://www.dailyform.live/
We may update this Shipping Policy when shipping arrangements, carriers, operational procedures, or legal requirements change.