Politique de remboursement
At DailyForm, we want every purchase to bring comfort, practicality, and a welcoming touch to your living space. Our collection of window-seat cushions, window-seat pillows, and foam pads is selected for everyday home use, relaxation, seating comfort, and interior organization. Because these products may vary in appearance depending on lighting, screen settings, measurements, and the surface on which they are placed, we have established the following return and refund policy to provide a clear and consistent experience.
This Return and Refund Policy applies to purchases made through https://www.dailyform.live/ and should be read together with our Terms of Service and other applicable website policies.
1. Eligibility for Returns
Unless a different return period is specifically stated on the applicable product page, customers may request a return within 30 calendar days after the date of delivery.
To qualify for a return, the product should generally:
- Be unused or only minimally handled for inspection;
- Be in its original condition;
- Be clean, dry, and free from stains, odors, pet hair, dirt, or other contamination;
- Not have been cut, modified, sewn, altered, compressed, damaged, or otherwise changed after delivery;
- Include original packaging where reasonably available;
- Include any accessories, components, labels, inserts, or documentation supplied with the product.
For hygiene, safety, quality-control, and resale reasons, we may decline returns for products that have been materially used or contaminated.
2. Cushions, Pillows, and Foam Products
Window-seat cushions, pillows, and foam pads can change shape temporarily after transportation or packaging. Minor compression, creasing, or dimensional variation caused by packaging or shipping does not necessarily constitute a product defect.
Customers should allow an appropriately packaged cushion or foam product reasonable time to recover its intended shape after opening, following any care or setup instructions supplied with the product.
A product may be considered defective when it has a substantial manufacturing defect, significant structural damage, materially incorrect dimensions compared with the advertised specifications, or another condition that prevents reasonable ordinary use.
Normal differences in texture, firmness, thickness, color caused by display settings, or minor dimensional tolerances are not necessarily defects.
3. Damaged or Incorrect Items
If your order arrives visibly damaged, materially defective, or different from the product you ordered, please contact us as soon as reasonably possible.
Please include:
- Your order number;
- The name or description of the affected product;
- A description of the problem;
- Photographs showing the condition of the product and packaging;
- Any other information reasonably necessary for us to investigate the issue.
We may request photographs or other documentation before authorizing a replacement, refund, or return.
When an item is confirmed to have been damaged during delivery, incorrectly fulfilled, or materially defective, DailyForm may provide an appropriate remedy, which may include a replacement, store credit, refund, or other solution permitted by applicable law.
4. Change-of-Mind Returns
If you simply decide that a product is no longer suitable for your needs, you may request a return within the applicable 30-day period, provided the item satisfies our return conditions.
Unless otherwise required by law or expressly agreed by DailyForm, the customer may be responsible for return shipping costs associated with a change-of-mind return.
Original shipping charges, if any, may not be refundable where permitted by law.
5. Return Authorization
Customers should not send products to the return address without first contacting DailyForm.
Please email:
with the subject line “Return Request – [Order Number]”.
After reviewing the request, we will provide return instructions when a return is authorized.
Unauthorized returns may experience delays in processing, and we may be unable to identify or properly process packages that are sent without sufficient order information.
6. Refund Processing
Once an authorized return is received and inspected, we will determine whether it qualifies for a refund.
Approved refunds will generally be issued to the original payment method used for the transaction.
Depending on the payment provider, bank, or card issuer, additional processing time may be required before the refunded amount appears in the customer's account.
A refund may be reduced where applicable for unauthorized use, missing components, damage caused after delivery, or other conditions permitted by this policy and applicable law.
7. Partial Refunds
In appropriate circumstances, DailyForm may offer a partial refund instead of requiring a return. A partial refund may be considered where a product has a minor issue that does not materially prevent its intended use.
Any partial refund will be determined based on the circumstances of the particular order and will not automatically establish a precedent for future orders.
8. Exchanges
We may offer exchanges when inventory is available and when the circumstances of the return justify an exchange.
If the requested replacement is unavailable, we may instead provide a refund or another mutually acceptable resolution.
9. Final-Sale or Non-Returnable Products
Unless otherwise required by applicable law, certain products may be designated as final sale or non-returnable when clearly identified before purchase.
Customized, personalized, altered, used, visibly contaminated, or materially damaged products may also be excluded from ordinary change-of-mind returns.
Nothing in this policy is intended to remove any non-waivable consumer rights provided by applicable California or federal law.
10. Order Cancellations
If you wish to cancel an order, contact us as soon as possible after placing the order.
We will make reasonable efforts to accommodate cancellation requests before the order enters fulfillment or shipment. Once an order has been processed or shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.
11. Refunds Required by Law
Nothing in this policy limits or excludes a refund, replacement, cancellation right, warranty right, or other remedy that cannot lawfully be excluded under applicable law.
Where California or federal law provides a consumer with a mandatory right or remedy that differs from this policy, the applicable law will control.
12. Contact Information
DailyForm
Company: Oakland Kids First
Business Address:
3700 E 12th St Ste 3
Oakland, CA 94601
United States
Return Address:
3700 E 12th St Ste 3
Oakland, CA 94601
United States
Contact Person: Wesley Wuane Winston
Email: [email protected]
Website: https://www.dailyform.live/
DailyForm reserves the right to reasonably update this Return and Refund Policy to reflect operational, legal, or regulatory changes. The version published on the website will govern purchases made after its effective date.
Email: [email protected]
Website: 0tanw1-f0.myshopify.com