Politique de confidentialité

At DailyForm, we respect the privacy of our customers and website visitors. This Privacy Policy explains how Oakland Kids First, operating the DailyForm website at https://www.dailyform.live/, may collect, use, disclose, retain, and protect information associated with visitors, customers, and individuals who communicate with us.

Our website offers products including window-seat cushions, window-seat pillows, and foam pads. To operate an online store, fulfill purchases, communicate with customers, process payments, prevent fraud, and maintain website functionality, certain information may be collected and processed.

This Privacy Policy is intended to provide transparency regarding those practices and to address applicable California privacy requirements, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), to the extent applicable to DailyForm.

1. Information We May Collect

Depending on how you interact with our website, we may collect categories of information such as:

A. Identifying Information

This may include:

• Name;
• Email address;
• Billing address;
• Shipping address;
• Telephone number, if provided;
• Order information;
• Customer service correspondence.

B. Commercial Information

We may collect information concerning:

• Products purchased or considered;
• Order history;
• Transaction details;
• Return or refund activity;
• Customer preferences relating to purchases.

C. Internet or Network Information

When you browse our website, technical information may be collected, such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Website interaction information;
• Referring website;
• Approximate location derived from technical information;
• Pages viewed and interaction events.

D. Payment Information

Payment information may be processed through third-party payment providers.

Where payment services are provided by third parties, DailyForm generally does not need to retain complete payment-card information on its own systems. Payment providers may independently process information according to their own privacy policies and security procedures.

Customers should never send complete credit-card numbers, passwords, or other sensitive financial credentials through ordinary email.

2. Sources of Information

We may obtain personal information from:

• You directly;
• Your purchases and transactions;
• Your communications with customer service;
• Your browser or device;
• Service providers that support our website;
• Payment processors;
• Shipping and fulfillment providers;
• Fraud-prevention and security providers;
• Other sources where legally permitted.

3. How We Use Personal Information

Personal information may be used for legitimate business and operational purposes, including:

• Processing and fulfilling orders;
• Delivering products;
• Processing payments;
• Providing order confirmations and shipping updates;
• Responding to customer inquiries;
• Handling returns, refunds, and exchanges;
• Maintaining customer-service records;
• Improving website functionality;
• Understanding product and website usage;
• Detecting fraud or suspicious activity;
• Protecting website security;
• Preventing misuse of services;
• Complying with legal obligations;
• Establishing, exercising, or defending legal claims;
• Communicating important administrative information.

We do not use personal information for purposes incompatible with the purposes disclosed in this Privacy Policy unless permitted or required by law.

4. Cookies and Similar Technologies

DailyForm may use cookies, pixels, local storage, tags, or similar technologies to support website functionality and understand website activity.

Cookies may help us:

• Remember shopping or browsing preferences;
• Maintain necessary website functionality;
• Understand how visitors interact with pages;
• Measure website performance;
• Improve the customer experience;
• Detect unusual activity.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.

5. How We Share Personal Information

We may disclose personal information to categories of recipients that help us operate the business, such as:

• Payment processors;
• Hosting and technology providers;
• E-commerce service providers;
• Shipping carriers;
• Order fulfillment providers;
• Customer-service platforms;
• Security and fraud-prevention providers;
• Professional advisers;
• Government authorities when legally required;
• Parties involved in a merger, acquisition, restructuring, financing, or sale of assets.

We do not authorize service providers to use personal information for purposes inconsistent with their contractual role or applicable law.

6. Sale or Sharing of Personal Information

DailyForm does not intend to sell personal information for monetary consideration merely as part of ordinary order processing.

If our practices change in a manner that constitutes a "sale" or "sharing" under applicable California privacy law, we will provide the disclosures and rights required by applicable law, including applicable opt-out mechanisms.

Where applicable, California residents may have the right to opt out of the sale or sharing of personal information, including certain forms of cross-context behavioral advertising. California's Attorney General explains that the CCPA provides qualifying consumers with an opt-out right and recognizes Global Privacy Control (GPC) in applicable circumstances.

7. California Consumer Privacy Rights

Depending on whether the CCPA/CPRA applies to DailyForm and to a particular consumer, California residents may have rights that include:

• Right to Know: Request information concerning categories and, where legally required, specific pieces of personal information collected;
• Right to Delete: Request deletion of personal information, subject to legal exceptions;
• Right to Correct: Request correction of inaccurate personal information;
• Right to Opt Out: Request to opt out of applicable sale or sharing of personal information;
• Right to Limit: Request limitation of certain uses or disclosures of sensitive personal information where applicable;
• Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

The CCPA contains exceptions and limitations to these rights. For example, information may sometimes be retained when necessary to complete a transaction, comply with legal obligations, maintain security, or establish or defend legal claims.

8. How to Submit a Privacy Request

To submit a privacy request, contact:

Email: [email protected]

Please identify the nature of your request and provide sufficient information for us to understand and verify the request.

We may need to verify your identity before fulfilling certain requests. Verification is intended to protect customers against unauthorized access or fraudulent requests.

California privacy rules permit businesses to use verification procedures appropriate to the sensitivity of the requested information.

9. Authorized Agents

Where permitted by California law, a consumer may use an authorized agent to submit a privacy request.

We may require appropriate documentation demonstrating that the agent has authorization to act on the consumer's behalf and may independently verify the consumer's identity where legally permitted or required.

10. Response Periods

Where the CCPA applies, applicable consumer requests will generally be handled within the periods required by law. California guidance currently states that requests to know, delete, or correct generally require a response within 45 calendar days, with a possible extension of another 45 days when permitted and properly communicated.

11. Children's Privacy

Our website is intended for general consumers and is not designed to knowingly collect personal information directly from children in violation of applicable law.

We do not knowingly sell or share the personal information of children in circumstances where applicable law requires affirmative authorization.

If a parent or legal guardian believes that a child has provided personal information improperly, the parent or guardian may contact us at [email protected].

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions;
• Provide customer service;
• Maintain business records;
• Resolve disputes;
• Detect fraud;
• Meet accounting requirements;
• Comply with legal obligations;
• Establish or defend legal claims;
• Maintain legitimate business operations.

Retention periods may differ depending on the type and purpose of information.

14. Third-Party Websites

Our website may contain links to third-party websites, services, payment platforms, or other resources.

Once you leave DailyForm's website, the third party's privacy policy and terms may apply. We are not responsible for the privacy practices of independent third parties.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or applicable law.

When changes are made, the revised policy will be posted on this page with an updated effective date.

16. Contact Us

Oakland Kids First / DailyForm
3700 E 12th St Ste 3
Oakland, CA 94601
United States

Contact Person: Wesley Wuane Winston
Email: [email protected]
Website: https://www.dailyform.live/

This Privacy Policy is intended as a website privacy disclosure and does not create rights beyond those provided by applicable law.